Shipping & Returns

Shipping and Return Policy

General Terms

All products sold by THE CENTER FOR INNER PEACE, LLC/MADONNA J. KETTLER, PRESIDENT are brand new and are manufactured to meet the highest industry standards. All prices and specifications are subject to change without notice. Products are shipped via U.S. Postal Service and become the sole property of the purchaser upon delivery to the specified shipping agent. For shipping damage, customers should file claim to their carrier immediately. Any discrepancy, including wrong items or missing items, should be reported to THE CENTER FOR INNER PEACE, LLC/MADONNA J. KETTLER, PRESIDENT within 24 hours. All packages will be shipped within three (3) business days. Because of the nature of the Internet, online ordering your purchase from THE CENTER FOR INNER PEACE, LLC/MADONNA J. KETTLER, PRESIDENT acknowledges that you have read and agree to these terms and conditions. All products are copyrighted to The Center for Inner Peace, LLC/Madonna J. Kettler, President.

THE CENTER FOR INNER PEACE, LLC/MADONNA J. KETTLER, PRESIDENT Shipping and Return Merchandise Policy

  • All orders are shipped via US Postal Service.  There is a $4.00 charge per order, and $.50 per additional item per order charge. 
  • All order changes or cancellations should be reported prior to shipping and by phone: 575-534-1291. Email is not accepted.
  • Damaged Items may be returned for a replacement. 
  • THE CENTER FOR INNER PEACE, LLC/MADONNA J. KETTLER, PRESIDENT reserves the right to replace defective items or to issue a refund, whichever THE CENTER FOR INNER PEACE, LLC/MADONNA J. KETTLER, PRESIDENT sees more fit.
  • All refunds after one week from the time item is received will be of the original value or the current market price, whichever is less.
  • There will be no refund for shipping under any circumstances.
  • All returns require prior authorization and must be returned in the original packing with all disks, cables, accessories, and documentation. To request a Return Merchandise Authorization, call (575-534-1291).  Unauthorized returns will be refused and will be returned to you.

What This Warranty Does Not Cover

This warranty does not cover misuse, abuse, accident, or alteration of the product.

Limits and Exclusions

There are no expressed or implied warranties except as listed above. THE CENTER FOR INNER PEACE, LLC/MADONNA J. KETTLER, PRESIDENT shall not be liable for special, incidental, consequential or punitive damages, including, without limitation, direct or indirect damages for personal injury, loss of goodwill, profits or revenue, loss of use from this product or any associated equipment, cost of substitute equipment, downtime cost, loss of data, programs or business information, or any other losses, or claims of any party dealing with buyers from such damages, resulting from the use of or inability to use this product or arising from breach of warranty or contract, negligence, or any other legal theory. All expressed and implied warranties, including the warranties of merchantability and fitness for a particular purpose, are limited to the applicable warranty period set forth above.

State and Provincial Law Rights

Some states and provincial laws do not allow the exclusion or limitation of incidental or consequential damages, or limitations on how long an implied warranty lasts, or the exclusion of warranty in certain situations, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights, and you may have other rights, which vary, from state to state and from province to province.

Back-order Policy

If you order an out-of-stock software title from us, we will email you when we expect that product to be available. You will be among the first to receive the item. THE CENTER FOR INNER PEACE, LLC/MADONNA J. KETTLER, PRESIDENT will not charge your credit card for back-ordered items until we ship your order. No additional shipping and handling charges will be added when your order ships. Products on back-order will be shipped using the shipping method you chose. If you would like to change your shipping method, please send email to: madonna@madonnakettler.com and we will change it for you.

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